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CheapTickets

CheapTickets
Public (subsidiary of Expedia, Inc.)
Industry Online travel services
Founded 1986, Honolulu, Hawaii
Founder Michael J. Hartley
Sandra Hartley
Headquarters Chicago, Illinois, USA
Key people
Barney Harford, President, CEO
Marsha C. Williams, CFO
Mike Nelson, COO
Parent Expedia, Inc. (NASDAQEXPE)
Website www.CheapTickets.com

CheapTickets is an online travel services company focusing on the leisure market, offering airline tickets, hotel and vacation rentals, rental cars, customized vacation packages, and cruises. CheapTickets was a wholly owned subsidiary of Orbitz Worldwide, Inc., and with Expedia's purchase of Orbitz, is now a subsidiary of Expedia.

CheapTickets was founded in 1986 in Honolulu, Hawaii by Michael and Sandra Hartley when inter-island carrier Mid Pacific Air gave 3,000 tickets to Hartley's employer at the time, advertising firm Regency Media, as payment for its services at the time Regency closed its Honolulu branch. The tickets were advertised via newspaper classified ads and sold out in two weeks. The company grew into an airline ticket consolidator, acquiring seats from airlines at rates low enough to allow the company to resell them at fares lower than the airline's normal published airfares.

It opened its first call center in Honolulu in 1987, and would later open call centers in Colorado Springs, Colorado, Lakeport, California, Los Angeles, California, and Tampa, Florida. It launched its web site in 1997, becoming a pioneer in Internet travel sales. The company operated brick and mortar agency locations in Hawaii, California, New York, and Washington which were closed by the end of 2003, by which time they accounted for 2 percent of the company's business.


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