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Hospedia

Hospedia Ltd Plc
Industry Hospital equipment
Area served
United Kingdom
Key people
David Stronach , CEO
Products Hospital bedside televisions
Services Hospital patient media delivery
Website www.hospedia.co.uk

Hospedia Ltd is a provider of bedside communication and entertainment units in UK hospitals.

Hospedia Ltd is a Private Limited Company with Share Capital. Hospedia acquired Patientline (incorporated July 30, 1993) during July 2008 after the company entered administration. Hospedia then looked to acquire Patientline's main competitor, Premier Telesolutions, which would have given Hospedia responsibility for over 80,000 bedside television units.

The proposed acquisition was referred to the Office of Fair Trading in 2008. On 30 October 2009, the Competition Commission announced that it had cancelled its inquiry into the acquisition.

In August 2010 Hospedia Ltd was acquired from Hospedia Holdings LTD by Marlin Equity Partners, Tim Weil, Hospedia’s CEO, claimed:

Marlin’s significant capital base and shared vision for upgrading our installed base of over 65,000 terminals with our latest generation technology will enable Hospedia to provide a better service to patients and simultaneously provide hospitals with a means to significantly improve efficiency and reduce costs.

Media is delivered to patients via Hospedia's bedside terminals. A variety of entertainment packages are available depending on a patient’s length of stay and whether they wish to have access to films on demand, games, and/or internet. Registering on the bedside system allows patients to make free unlimited outgoing calls to 01, 02, and 03 numbers, this is partly balanced by the cost of making incoming calls to the patient's unique Hospedia telephone number.

Where available Patient Engagement services range from patient feedback and educational materials to electronic meal ordering. Hospedia's website claims "Clinical Workflows benefit clinical staff and hospital management". "Patient Flow Management supports clinical best practice; monitoring patient flow and bed availability in real time and helping to reduce length of stay". and "Clinical Access puts clinical IT at the heart of the patient environment, promoting paperless initiatives and reducing workload." It's fair to say that not all hospitals are as convinced of these claims as others since they rely upon patient take-up, and which packages the hopitals take up.

Whilst revenues within the company had only ever broken even and had never recovered the initial Patient Line investment cost, Hospedia envisage the system taking on a new role within the NHS and quickly engaged in changes that would see the company dramatically move to a new way of working and delivering its services to patients.


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