Credibility comprises the objective and subjective components of the believability of a source or message.
Credibility has two key components: trustworthiness and expertise, which both have objective and subjective components. Trustworthiness is based more on subjective factors, but can include objective measurements such as established reliability. Expertise can be similarly subjectively perceived, but also includes relatively objective characteristics of the source or message (e.g., credentials, certification or information quality). Secondary components of credibility include source dynamism (charisma) and physical attractiveness.
Credibility online has become an important topic since the mid-1990s. This is because the web has increasingly become an information resource. The Credibility and Digital Media Project @ UCSB highlights recent and ongoing work in this area, including recent consideration of digital media, youth, and credibility. In addition, the Persuasive Technology Lab at Stanford University has studied web credibility and proposed the principal components of online credibility and a general theory called Prominence-Interpretation Theory.
According to the Society of Professional Journalists code of ethics, professional integrity is the cornerstone of a journalist's credibility. A journalist's number one obligation is to be honest.
In 2013, a survey conducted by the Pew Research Center for the People & the Press found that credibility ratings for major news organizations are at or near their all-time lows.
“As audiences lose confidence in traditional news outlets, many see great promise in the Internet as a response to this crisis in journalism.”
The widespread use of the internet has helped motivate journalists to become more credible. The reason for this is because the competition of providing news increased when consumers had the chance and ability to choose the media that they consume through online sources. The internet has provided a chance for anyone to report news. In order to increase credibility, and therefore increase readers of their articles, journalists should be objective, accurate, trustworthy, and reliable.
Three aspects of credibility: clarity (how easily the article can be understood), accuracy (how well documented the information is), and trustworthiness (how believable the information is).
Students perception of instructors has great importance and possible consequences. Instructor credibility, which is defined as "the attitude of a receiver which references the degree to which a source is seen to be believable", consists of three dimensions-, competence, character, and caring. Competence focuses on his or her expertise or knowledge in a subject matter. Character refers to the "goodness" (i.e., honesty, trustworthiness) of an instructor. Caring focuses on whether the instructor shows concern or empathy for the students’ welfare or situation. Although an instructor may show one or two of these qualities, the best and most respected exude all three qualities.