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ServiceNow

ServiceNow, Inc.
Public
Traded as NOW
Russell 1000 Component
Industry Enterprise software
Founded 2003
Founder Fred Luddy
David Loo
Don Goodliffe
Bow Ruggeri
Key people
John Donahoe (CEO)
C.J.Desai (CPO)
Michael Scarpelli (CFO)
Services Cloud computing
IT service management
Number of employees
4500 (2016)
Website www.servicenow.com

ServiceNow, Inc. is a cloud computing company headquartered in Santa Clara, California. It was founded in 2003 by Fred Luddy, the previous CTO of software companies Peregrine Systems and Remedy Corporation. ServiceNow is listed on the and is a constituent of the Russell 1000 index.

After serving as CTO for Peregrine Systems in San Diego, Fred Luddy started Glidesoft, Inc. in 2003. Glidesoft specialized in IT service management applications based on ITIL standards. In 2006, the company changed its name to ServiceNow. In 2007, ServiceNow reported an annual revenue of $13 million and began serving IT solutions to large companies such as TIAA-CREF, Intel, Staples,Safeway,University of San Francisco, and AstraZeneca.

In 2011, Frank Slootman replaced Luddy as CEO. Slootman was previously the CEO of Data Domain before it was purchased by EMC Corporation.

In 2012, ServiceNow became a publicly traded company. ServiceNow was therefore the first technology company taken public by Morgan Stanley since Facebook. Shortly after going public, ServiceNow relocated its headquarters from San Diego to Santa Clara.

ServiceNow currently holds additional office locations in San Diego, London, New York City, Kirkland, Washington, San Francisco, Frankfurt, Orlando, Toronto, Sao Paulo, Amsterdam, Paris, Singapore, Sydney, and Hyderabad.


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