Private wholly owned by Tucows Inc. | |
Industry | Wireless communications |
Founded | February 2, 2012 |
Headquarters | Starkville, Mississippi |
Parent | Tucows |
Website | ting |
Ting is a mobile virtual network operator and internet service provider launched in February 2012 by Tucows Inc. Ting provides cellular service in the United States using Sprint's CDMA, EV-DO 3G, and 4G LTE nationwide network as well as GSM service via the T-Mobile network. In 2014, they also launched fiber-to-the-home symmetrical gigabit internet in certain cities.
Ting's cellular business model does not subsidize phone sales or require contracts beyond month-to-month. Pricing is in separate tiers for voice minutes, text messages, and data, each of which is adjusted month-to-month to match actual usage. There are no "regulatory recapture" fees added to bills, in contrast to the practice of some of the large mobile companies. Ting also relies on referrals to gain customers, along with making less money from each customer in order to create loyal relationships with their consumers. For Ting smartphones with hotspot capabilities, no tethering charges are imposed to share the connection with laptops or other Wi-Fi capable devices, since users pay for their service based on their actual usage of data.
Ting supports devices that run on Sprint (CDMA), AT&T (GSM), T-Mobile (GSM) and Verizon's (CDMA) cellular networks depending on the frequencies of the device. Devices can be purchased through Ting's website (some devices listed redirect to Apple or Motorola) or other sellers. The customer then enters the device's electronic serial number on Ting's website to activate the device. Ting provides a device checker to advise what level of compatibility the device will have on their CDMA and GSM networks.